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Systems Adminstrator IT 1

Date: Jun 8, 2022

Location: Tyrone, PA, US, 16686

Company: W. R. Grace & Co.

Requisition ID: 20662 

Built on talent, technology, and trust, Grace is a leading global supplier of catalysts and engineered materials. The company’s two industry-leading business segments—Catalysts Technologies and Materials Technologies—provide innovative products, technologies, and services that enhance the products and processes of our customers around the world. Grace employs approximately 4,300 people in over 30 countries.

Job Description

Grace is seeking a Systems Administrator IT I Analyst to join our FCMS Tyrone IT team!  The role reports to the Manager, IT Infrastructure & Operations, Lake Charles.  

Analyst - End User Computing/Communication is responsible for the operation and support of Information Technology services at one or more Grace manufacturing locations in the region as directed by the IT Manager - Infrastructure & Operations.  Person will be responsible for coordinating all aspects of Information Technology at these sites to ensure compliance and consistency with all company policies, processes, procedures and other standards and regulations.

Provides Helpdesk and troubleshooting support and expertise to users of PC’s and related peripherals and phone systems (land line and mobile).  Manage PC and peripheral hardware, local and wide area networks, network communications equipment and Technical aspects of the Phone System (PBX) and related asset inventories.

Responsibilities

  • Manage PC and peripheral hardware and software, local area network hardware and software, PBX and phones
  • This includes all personal computers, servers (Physical/Virtual), printers, portable devices and infrastructure software, Cisco LAN equipment
  • Responsible for receiving, configuring, testing, and installing new desktop, notebook, switches , access points , phones and for assisting with the testing and installation of new or upgraded versions of software.
  • Local Telecommunications services coordination which include management of those services.  This include telephone systems, wireless telephones, radios and other communication devices.   This also include all data communications, voice mail, paging, modem and fax services.  Services must be coordinated with the appropriate functional owners of the service within the company.
  • Support of Laboratory Systems and associated equipment.   Assistance with troubleshooting and configuration of laboratory equipment.   This requires close coordination and a working relationship with the Laboratory Manager and laboratory equipment vendors. (encourage to work with vendors on lab h/w BUT interfacing with PC, security, etc requires our direction, knowledge, etc)
  • Responsible for the connections and services for all PC/ Telephone related hardware moves, adds, and changes.
  • Circuit installs, maintenance, and troubleshooting
  • Tech support for Avaya installs and maintenance
  • Participate on projects

Physical Requirements and Environment

    Required Qualifications

    • Requires minimum 5 years’ experience installing, configuring, and maintaining Intel based PCs, Servers & Cisco Network equipment.
    • Preferred Bachelor’s degree in related field, Experience in SAN, VMware, Xerox Printers, AVAYA PBX, Data Protector and Veeam.  
    • Broad range of experience should include extensive knowledge of Intel based hardware; Microsoft based operating systems (Windows 10, 2016 and 2019) and Office software (Office 2016/O365).
    • Telephony experience, including VoIP, AVAIA PBX, Smartphones
    • Cisco networking technologies (Switches, Wireless Controller, Access Points) 

    Preferred Qualifications

    • Ability to work independently within tight deadlines and balance workload effectively
    • Good interpersonal skills and team player
    • Results oriented and can demonstrate a ‘can-do’ attitude, adaptability, flexibility and creativity
    • Demonstrate strong written, and verbal skills and the ability to communicate clearly.
    • Able to recognize and pursue opportunities to improve processes and services.
    • Demonstrate the ability to “think out of the box” when solving complex service problems.

    Benefits

    Medical, Dental, Vision Insurance

    Life Insurance and Disability

    Grace Wellness Program

    Flexible Workplace

    Retirement Plans 

    401(k) Company Match – Dollar to dollar up to the first 6%

    Paid Vacation and Holidays

    Parental Leave (salaried only)

    Tuition Reimbursement

    Company Donation Match Program

    Grace is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Grace via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Grace. No fee will be paid in the event the candidate is hired by Grace as a result of the referral or through other means.


    Nearest Major Market: Altoona
    Nearest Secondary Market: Johnstown