Share this Job

Inside Sales Manager (m/f/d)

Date: Mar 15, 2023

Location: Poznan, WP, PL, 60-166

Company: W. R. Grace & Co.

Requisition ID: 21361 

Built on talent, technology, and trust, Grace is a leading global supplier of catalysts and engineered materials. The company’s two industry-leading business segments—Catalysts Technologies and Materials Technologies—provide innovative products, technologies, and services that enhance the products and processes of our customers around the world. Grace employs approximately 4,300 people in over 30 countries.


  • Active sales responsibility for the assigned medium/small accounts (usual accountability from $3 up to $10M USD) . Generates revenue by active selling, soliciting and obtaining orders, understanding and interpreting technical requirements, providing technical information, and developing accounts.
  • Understand products thoroughly, deep enough to quickly and clearly explain the functionality without an in-person demo to lean on. Support New Product Introductions
  • Develops accounts by checking customer’s buying history, suggesting related and new items, and explaining technical features.
  • Winning back inactive or dormant accounts, report leads back to SF and provide regular updates
  • Engage with interested prospects and build with prospect trusted relationships.
  • Closes inquiries for existing accounts or prospects by answering telephone and e-mail inquiries and verifying and entering information without timely delay into Grace`s leading IT system SFDC. Report back to the system to build strong opportunity pipeline
  • Attain monthly sales targets and be accountable to yearly sales goals for the number of small and medium deals
  • Track and report data using SF software to keep track of everything especially opportunities in the system.
  • Conduct telephone marketing & sales with customers including technical promotion, commercial conditions like price setting, payment terms, INCOTERMS. Achieve agreed number of call reports and document follow-up of marketing campaigns as appointed
  • Assesses competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities.
  • Work in close collaboration with Direct Sales, Channel Management, TSC, PM, marketing organization on campaigns and assigned leads.
  • Provide forecast of revenue/volume/ reports from meetings for each account utilising company IT reporting systems
  • Work closely with other departments to ensures appropriate delivery of products, services and information.

Required Qualifications

  • At least min 2 – 3 year experience in sales/customer service/technical department preferred in a technical B2B environment, ideally chemical industry
  • Cooperative mindset with peers and other stakeholders in the organization, especially with marketing and other sales managers
  • Proficiency in following sales by using right social selling media (Linkedin/SalesForce etc.)
  • Experience in following up marketing campaigns
  • Fluent in English language
  • Preferred Bachelor’s degree in business, chemistry, engineering or related field.
  • Strong Networking and Relationship-building skills – internal and external
  • Skilled in commercial process - understands value adding sales of specialty chemicals
  • Results-oriented and able to multitask in a fast-paced environment
  • Prospecting and Closing skills
  • Proven ability to gain and maintain lasting customer relationships
  • Proven ability to understand and sell a technical product portfolio and the benefits they provide to customers
  • Able to envision and to implement strategies for achieving the business plan.
  • Well organized with strong customer orientation
  • Excellent listening and teamwork skills
  • Able to work independently with little guidance
  • Committed to learning and personal growth.
  • High energy and contributor
  • Skilled in using defined IT tools for proper information sharing, reporting and compliance



Grace is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Grace via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Grace. No fee will be paid in the event the candidate is hired by Grace as a result of the referral or through other means.