Supply Chain Analyst (Ariba Program Administrator)

Job Description

The Supply Chain Analyst is responsible for the administrative activities required to support the complete end-to-end Ariba Source to Pay (S2P) solution.  This is a critical role for the Global Procurement Organization as this individual must ensure solution availability, controls, configurations, and data integrity.

Key Responsibilities

• Support Grace’s safety culture by demonstrating leadership as it strives to achieve an accident-free environment.
• Promote Grace’s vision of striving to be a premier specialty chemicals and materials company and demonstrate and integrate its core values into daily activities.
• Support the framework and roadmap that, simplifies, standardizes, and automates Grace’s Global Procurement processes and systems.
• Ensure close connectivity and alignment with the Global Procurement and IT organizations.
• Network with industry professionals to identify best practices and benchmark performance to ensure processes and systems are optimized.
• Drive continuous, incremental, and where possible, step-change improvement to achieve leading edge performance around the Source-to-Pay process.

System Administrative Activities (1 of 2)

• Administer and maintain Ariba security, ensuring the confidentiality, integrity, and availability of the system.
• Configure and customize the Ariba platform to meet business needs.
• Provide technical support and troubleshoot issues related to the Ariba systems (Ariba Source to Contracts, Ariba SLPM, Ariba Buyer including Guided Buying, SAP Business Network, Ariba CIG).
• Manage and control all application upgrades and system maintenance processes.
• Manage integrations with SAP ECC
• Develop and deliver training materials and documentation for users.
• Manage Users, Groups, Roles, Permissions, and Organizations.
• Partner with the Supplier Enablement and Master Data Management (MDM) teams to ensure onboarding and deletion of Suppliers on the Ariba Supplier Network. 

System Administrative Activities (2 of 2)

• Collaborate with the Commercial Card Team to ensure proper connectivity to procurement card and virtual card programs. 
• Communicate and work with Ariba support and internal IT to resolve system and/or data related issues, including logging enhancement requests for key functionality not currently available in the product.
• Provide second level Ariba support to end users.
• Intermediate knowledge of Ariba Supplier Network.
• Able to handle defect tracking process, issue resolution and escalation procedures.
• Design and develop repeatable solutions/configurations by leveraging common process and technology.
• Evaluate technical changes required to accommodate future requirements / changes in business process.
• Establish system controls in accordance with Grace’s Global Procurement, Master Data, Audit and Finance teams’ policies and procedures.

Job Specifications (1 of 3)

• Bachelor’s degree in Computer Science, Information Technology, or a related field. Procurement or Supply Chain certification preferred.
• A minimum of 5 years’ experience in below listed Ariba Modules: 

1. Upstream (Source-to-Contract):
   • Strategic Sourcing Suite (Sourcing, Contract Management, Supplier Lifecycle Performance)
   • Signature Management by DocuSign, Procurement

Job Specifications (2 of 3)

2. Downstream (Procure to Pay):

• Buying, multi- ERP edition
• Commerce Automation
• Supply Chain Collaboration for Buyers, forecast add-on
• Payables
• Solid general technology experience and the ability to recognize and translate business problems into technology-based solutions.
• Experience working with a software development lifecycle methodology.
• Experience in supply chain processes is a plus.
• Strong analytical, problem solving, and debugging skills.
• Strong background in relational databases and analytical reporting tools.
• Ability to work individually and as a part of a team.
• Very detail oriented with strong organizational, prioritization time management skills.

Job Specifications (3 of 3)

• Experience in systems implementations or project work is an asset.
• Knowledge of e-procurement systems would be an asset.
• Broad background in all aspects of Procurement with the ability to think strategically.  
• High level of SAP proficiency, especially as it relates to the procure-to-pay process, as well as administrative functions.   
• Strong team orientation. 
• Excellent communication (i.e. verbal and written) and presentation skills.  Must be able to write clearly and concisely in English with other languages as an asset. Dynamic and creative with energy and vision to drive positive change throughout all organizational levels.
• Positive “can do” attitude combined with customer orientation and focus.
• Analytical and data-driven approach to problem-solving. 
• Proficient with the Microsoft Office® suite. 

Benefits

• Guaranteed 14th Month Pay
• Above-market Retirement Plan Design
• LinkedIn Learning Access
• Established Performance Incentive Program
• HMO coverage for employees on day 1 (with pandemic coverage)
• Free HMO coverage for up to 3 qualified dependents
• Educational Assistance