MDM Analyst

Job Description

The MDM (Master Data Management) Specialist is responsible for creation, maintenance, and gatekeeping of Grace’ master data in the following domain: Material Master, Vendor, Customer, FICO, Vendor, Price and perform data analysis and reporting. He/She is also responsible in stakeholder management (internal/external), report generation, data analysis, driving continuous improvement and adoption of new in-scope migrated process.

Key Responsibilities (1 of 4)

Overall

• Responsible in triaging MDM requests received in mailbox and Cherwell portal and ensuring that tickets are correctly classified and responded to in a timely manner.
• Responsible in gate keeping master data integrity and accuracy by ensuring all requests and supporting documents relevant to the request are complete and thoroughly reviewed.
• Approve change requests in SAP MDG created by other MDM Specialists
• Engage with different stakeholders in the different MDM domains and provide support within the teams in Grace.
• Support Internal Audit by executing the assigned control processes for each master data domain.
• Support the MDM supervisor in the preparation of the monthly scorecard by consolidating the data from different sources.
• Ensure all requests are completed meeting the MDM KPI/SLAs and Quality standards for both day-to-day tasks and special projects.
• Coordinate with the master data stewards and execute mass data load as directed by the business.
• Prepare data download and provide reports as requested by GBS Manila and regional business partners.
• Prepare and submit the Rebilling Report for the GBS Manila site.
• Identify operational efficiencies, recommend improvements, and maintain a continuous improvement culture for the process.
• Support the GPO and Strategy and Execution with completion and monitoring of MDM continuous improvement and new in-scope process migration.
• Collaborate with other teams within the Global Operations to support process streamlining especially those interconnected processes with other teams.

Key Responsibilities (2 of 4)

Overall (continued)

• Conduct process training to internal / external stakeholders (category managers, product managers) as applicable.
• Conduct or participate in cross training with other team members to ensure centralization of knowledge in all domains are maintained.
• Perform ad hoc data analysis and ensuring work instructions are regularly updated.
• Develop a strong working relationship with peers and partners (Product Managers, Customer Service, Compliance, Internal and External Auditors) without diminishing the effectiveness of the controls.
• Provide back-up support for the other MDM Specialist’s tasks as needed. 

Material Master Data

• Responsible in processing requests for creation and change of material master data via SAP MDG, Bill of Materials and Routing/Recipe information and ensuring correct direct material costs are maintained.
• Ensure complete information is provided by the Product Managers in the Material Information Form.
• Creates production version and product cost collector for production plants.
• Create cost object and packing instructions for specified plants.
• Support the Annual DMC process by coordinating closely with the Plant Controllers and Cost Accounting Teams.
• Creates the change master number annually.
• Ensures that the Material Information Form is up to date and is published in various Grace Channels.

Key Responsibilities (3 of 4)

Vendor and Customer Master Data

• Support the Global Supply Chain project by providing analysis on master data duplicates and inconsistencies. 
• Ensure valid supporting documents are being provided by the requesters prior to creation or change of vendor and customer master data.
• Provide analysis and regularly prepare the Inactive Vendor Report to be coordinated with the Global Procurement Team.
• Assess and approve Ariba Vendor Information for Supplier onboarding.
• Monitor vendor master workflows (critical changes, payment terms update, vendor blocking)
• Perform Vendor and Customer validation calls for critical field changes.
• Work closely with the Order Fulfillment Team, analyze and perform Customer master data cleansing.
• Perform mass customer partner function changes and address updates.

Key Responsibilities (4 of 4)

FICO Master Data

• Create, change FICO objects (Profit Center, Cost Center, G/L accounts) via SAP MDG.
• Updates the monthly FOREX rates and annual budget rates into the SAP and Intranet/Blackline systems based on the information provided by the Treasury team.
• Prepare the weekly cost center creation and change report to the Finance Team.

Pricing Master Data

• Create, change and delete pricing conditions based on the instructions of the regional sales team.
• Coordinate with Order Fulfilment Team for any discrepancies on the price exception request form provided.
• Ensure approvals are provided by the Regional Sales Lead prior to performing changes to pricing conditions.

Required Experience

• Background and exposure in master data entities in SAP ECC, particularly in MM, FICO, SD, PP modules.
• Experience in ticketing system (CW, Service now)
• Minimum 5 years work experience related to SAP master data management – in the areas of Customer, Vendor, FICO (Bank, Cost Center, Profit Center, and GL) and Pricing Data. Knowledge in Material Master Data (including BOM, routing/recipe & DMC maintenance) preferred.
• Experience in SAP Master Data Governance & SAP Ariba preferred, but not required.
• Process knowledge in the areas of Supply Chain, Material Management, and FICO
• Proficient in MS applications such as Excel, Word, PowerPoint, and Visio.

Preferred Competency and Personal Traits

• Results oriented; proactive and can work with minimal supervision.
• Excellent communication skills.
• Detail oriented and demonstrates ability to consistently meet tight deadlines and manage multiple projects simultaneously.
• Strong interpersonal skills-ability to communicate to all levels in the organization and across functions.

Educational Level

• Bachelor’s Degree – preferably Accounting, Management, or Engineering
• Six sigma trained/certified preferred, but not required.