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Credit & Collections Manager, Global
Date: Mar 19, 2023
Location: Muntinlupa City, National Capital Region (NCR), PH, 1781
Company: W. R. Grace & Co.
Job Description
The Credit & Collections Manager, Global will be responsible for leading the global credit & collections function for Grace. Utilizing hands-on experience in credit & collections, accounts receivable, customer service issues, and financial analysis he/she will be responsible for overseeing the Credit and Collections Team, directing monthly collection plans, forecasting accounts receivable and collection targets, and reporting historical results to Grace leadership.
Key Responsibilities
- Lead Credit and Collections Team based in Manila, Philippines ensuring development objectives and succession planning;
- Main point of contact in Manila for Grace leadership stakeholders regarding collections issues;
- Communicate closely with the Collection Managers, Business Finance Leads and Commercial leadership teams to facilitate timely payment of receivables;
- Monitor and react appropriately to customer accounts requiring individual attention and special arrangements;
- Perform customer account and trend analysis of working capital statistics related to Accounts Receivable;
- Consolidate forecasting of accounts receivable KPIs;
- Report consolidated results to GPO related to accounts receivable KPIs;
- Review/update Grace Policies, Procedures, and Implementation Guides related to Collections annually;
- Coordinate closely with Credit Management and Business Finance Leads on all credit-related activity;
- Provide strong support, as needed, for credit decisions including but not limited to plan and execute periodic review/update of existing and new customer credit profiles;
- Challenge current practices and manage productivity initiatives to drive continual incremental improvement around the overall credit & collections process.
Job Specifications
- 7 to 10 years Credit & Collections and Financial Analysis experience.
- Experience in Shared Services / Business Process Outsourcing industry with multinational companies.
- Excellent interpersonal and organizational skills relating to customer service and customer relations.
- Strong communication and presentation skills.
- Ability to meet and work with commercial/sales teams and customers as needed.
- Proficient in Microsoft Office Suite to assist with various reports.
- BA degree or equivalent required.
- SAP, BPC, and SAC experience preferred.