Technical Service Manager - Hydrotreating Catalysts

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Date: Sep 24, 2024

Location: Columbia, MD, US, 21044 Memphis, TN, US, 70508 South Haven, MI, US, 49090 Albany, OR, US, 97322 Houston, TX, US, 77026 Lake Jackson, TX, US, 77566 East Chicago, IN, US, 46312 Tyrone, PA, US, 16686 Baton Rouge, LA, US, 70805 Edison, NJ, US, 08837 Hesperia, CA, US, 92345 Lake Charles, LA, US, 70665 Chicago, IL, US, 60629 Norco, LA, US, 70057 Chattanooga, TN, US, 37406 S Charleston, WV, US, 25303 Houston, TX, US, 77002 Pasadena, TX, US, 77507 Baltimore, MD, US, 21226 Victoria, TX, US, 77901 Aiken, SC, US, 29801

Company: W. R. Grace & Co.

Annual Wage Range: $123,200.00  -$169,400.00 
Other Compensation:  Eligibility for the Short-Term Incentive program, other applicable bonuses, and company car allowance
Benefits: U.S. Employee Benefits Summary (grace.com)

Final salary and compensation will be based on several factors including candidate qualifications and experience, geographical location, market, and business considerations.

Job Description

 

W. R. Grace & Co. is seeking a dynamic and technically proficient Technical Sales Manager to join our team! This US based remote position involves representing W. R. Grace and working closely with current customers and prospects who utilize ART (a joint venture between W. R. Grace and Chevron) hydroprocessing catalyst technologies to provide provide technical service, technical proposals, catalyst loadings and startup support. The role requires 30% travel.

 

Responsibilities

 

  • Acting as the main technical contact for all assigned customers in the region.
  • Organize and lead customer site visits for technical review and data updates.
  • Interpret operating data to monitor catalyst performance, recommend operating guidelines, and estimate remaining catalyst life.
  • Plan and lead in-plant shutdown and startup assistance, including catalyst loading and sulfiding consultation.
  • Provide answers to clients’ operating questions in order to stay close to the customer and encourage future catalyst business. 
  • Provide process equipment troubleshooting.
  • Conduct on site visits and periodic operating data reports.
  • Support R&D efforts with unit operating data and analyze R&D results to apply to customer specific situations.
  • Prepare technical estimates for incumbent proposals and present to customer.
  • Work may also include plant test runs, presenting industry technical papers, and/or providing market intelligence.
  • Work safely in refinery environment.

Required Experience & Skills

 

  • B.S. in Chemical Engineering, STEM, or technical field.
  • Minimum of 3-5 years of professional experience in a technical role (e.g., engineering, lab/quality, R&D, or related fields)
  • Excellent problem-solving skills and the ability to conduct thorough investigative troubleshooting.
  • Obtain a TWIC (Transportation Worker Identification Card), if not already in possession of one.
  • Ability to travel 30% primarily domestically and occasionally internationally.

Preferred Qualifications & Skills

 

  • Experience in hydroprocessing design, operations, kinetics, and data analysis
  • Ability to communicate with clients to effectively sell our technology. 
  • Able to present data, findings, and technical proposals to all levels of customer management.
  • Ability to work independently and as part of a team in a remote work environment to accomplish goals with the ability to travel when required (up to 50%, typical 20-30%)
  • Knowledge of refining technology, operations, and economics with a working knowledge of how to develop value propositions and convey these to customers through excellent communications presentation skills. 
  • Knowledge of hydroprocessing specific equipment.
  • Knowledge of FCC operations and specific equipment.

Benefits

  • Medical, Dental, Vision Insurance
  • Life Insurance and Disability
  • Grace Wellness Program
  • Flexible Workplace
  • Retirement Plans 
  • 401(k) Company Match – Dollar to dollar up to the first 6%
  • Paid Vacation and Holidays
  • Parental Leave
  • Tuition Reimbursement
  • Company Donation Match Program

    U.S. Employee Benefits Summary (grace.com)

Grace is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Grace via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Grace. No fee will be paid in the event the candidate is hired by Grace as a result of the referral or through other means.


Nearest Major Market: Baltimore