SAP Business Solutions Manager - SAP Super User
Date: Aug 7, 2020
Location: Columbia, MD, US, 21044
Company: W. R. Grace & Co.
Requisition ID: 5775
Built on talent, technology, and trust, Grace is a leading global supplier of catalysts and engineered materials. The company’s two industry-leading business segments—Catalysts Technologies and Materials Technologies—provide innovative products, technologies, and services that enhance the products and processes of our customers around the world. Grace employs approximately 3,900 people in over 30 countries.
We’re hiring a SAP Business Solutions Manager/SAP Super User who will report to Senior Director Global Logistics & Fulfillment. This position will lead the establishment, implementation, training and support of the SAP Order Management (OM) Sales & Distribution (SD) process. You will be responsible for day-to-day SAP SD and OM support activities and for the development of SD enhancements and upgrades. You will liaison and work in conjunction with Grace IT and SAP project management, along with the OM Fulfillment for all SD training. Responsibilities will include:
- Provide SAP functional expertise for all order-to-cash and shipping processes, including: customer, material, and pricing master data, sales orders, returns, credit memos, debit memos, STO, deliveries, and billings
- Department lead the SAP SD business / functional initiatives for SD enhancement projects, SAP SD upgrades and related projects. (Scope include requirements identification, liaison with IT team, testing, training etc.)
- Create and implement test cases to ensure successful deployment of new enhancements
- Interact with third party service providers to ensure alignment with current and future integrations for sustaining the smooth flow of orders to the customers
- Create and maintain functional specifications for enhancements, interfaces, forms, and reports to support OTC business requirements and/or legacy applications.
- Document all Order Fulfillment processes and serve as primary Sales and Distribution trainer for Order Fulfillment staff and new hires.
- Ensure adherence and sustainability for all Sales and Distribution processes
- Provide SAP SD support to ensure business operations are not interrupted or delayed
- Up to 15% travel to include international may be possible
- Ability to manage multiple IT and business projects in parallel
- Strong functional, communication and organization skills, with a proven ability to effectively meet deadlines and milestones as well as provide timely updates
- Ability to ensure strong alignment between the business requirements/needs and the application solutions/services
- Ability to foster teamwork in a fast-paced project environment
- Detail-oriented with strong problem-solving skills, and ability to analyze a situation for potential future problems.
- Able to meet the development demands of a dynamic, growing company
- Ability to be the Fulfilment champion and effectively communicate with Senior Leadership
- Technical ability and determination to meet company objectives
- B.S Degree in IT, Supply Chain, Business or related field
- 7+ years’ experience to include an SAP Enterprise experience
- 5+ years’ experience with Fulfillment and Sales Order Management functional knowledge
- Knowledge of business and system integrations to include the implementation of a SAP SD enterprise-level project
- Experience working with other fulfillment software support packages
- Experience driving Change Management
- Master’s degree in IT/Supply Chain/ Business -related field, or equivalent experience
- Experience developing and delivering SAP Fulfillment training
- Experience with UAT related to configuration changes, system enhancements and platform implementations
- BW or SAC reporting experience
- #WRGSJI
Grace is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Grace via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Grace. No fee will be paid in the event the candidate is hired by Grace as a result of the referral or through other means.
Nearest Major Market: Baltimore
