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Inside Sales / Account Representative

Date: Mar 7, 2023

Location: Columbia, MD, US, 21044

Company: W. R. Grace & Co.

Requisition ID: 21252 

Built on talent, technology, and trust, Grace is a leading global supplier of catalysts and engineered materials. The company’s two industry-leading business segments—Catalysts Technologies and Materials Technologies—provide innovative products, technologies, and services that enhance the products and processes of our customers around the world. Grace employs approximately 4,300 people in over 30 countries.

Job Description

The Inside Sales Representative will contribute to Grace by growing an existing customer base,  developing new leads, communicating with customers, understanding their needs and ensuring a smooth sales process.  As an entrepreneur at heart, the Inside Sales Representative will enjoy the challenge of expanding new territories and executing strategy through their passion about sales and technology.  Working with the sales team, the Inside Sales Representative effectively utilizes the team’s expertise to identify solutions that best address customers’ needs, articulating our value in the market.


•    Responsible to grow revenue and earnings from current account base
•    Conducts inside sales activities, including prospecting, lead development closing sales
•    Communicates with customers, making outbound calls to existing and potential customers
•    Answers potential customers questions and corresponds to requests
•    Develops and maintains a database of current and potential customers, while researching and qualifying new leads
•    Understands our products and can explain features, benefits and value propositions to new and existing customers
•    Stays informed about competing products and services

Required Qualifications

•    Minimum 2 – 3 years’ experience in sales/customer service or technical department preferred in a technical B2B environment, ideally chemical industry
•    Experience in following up marketing campaigns, prospecting, leads qualification
•    Cooperative mindset with peers and other stakeholders in the organization, especially with marketing and other sales professionals
•    Excellent written and communication skills, fluent in English 
•    Ability to work independently in a fast-moving environment
•    Proficiency in Microsoft Office and CRM software, such as Salesforce
•    Exceptional commercial skills
•    Strong listening and negotiation skills

Preferred Qualifications

•    Bachelor’s degree in business, chemistry, engineering or related field

Grace is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Grace via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Grace. No fee will be paid in the event the candidate is hired by Grace as a result of the referral or through other means.

Nearest Major Market: Baltimore