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Global Technical Services Director

Date: May 10, 2023

Location: Columbia, MD, US, 21044 Houston, TX, US, 77026

Company: W. R. Grace & Co.

Band Grade: 4-19


Job Description


Grace is seeking a Global Director, Technical Services to join our Specialty Catalyst business unit and will report to the VP of Global Sales. The role may be located our of our corporate headquarters in Columbia, MD or out of Houston, TX.


The Global Director will work in close collaboration with a customer interfacing team and the Grace marketing, R&D, and sales teams. This position will lead a global team of 10 highly qualified Technical Service Engineers / Managers in commercializing products across the Polyolefin and Chemical Catalyst portfolio with the objective of achieving profitable growth. This position will create a culture of customer value creation in the global technical services team and is pivotal in delivering customer value through disciplined technology delivery. This role has direct influence on revenue and EBITDA growth, new product introductions, and market share gain.



Business leadership: 

  • Trial governance process to effectively convert customers to established or new catalyst offerings
  • Develops customer value propositions from catalyst trials


People leadership: 

  • Developing and executing the technical services hiring plan to ensure a balanced skill set across the team both by process technology and region to meet business goals
  • Articulating personnel skill development plans to increase the capacity of the team and offer career opportunities for enhanced bench strength and employee satisfaction



  • Leading all technical implementation efforts for the commercialization of new products
  • Supporting marketing and R&D efforts to develop product concepts in early PrISM (innovation stage gate) stages to guide the development work

Required Qualifications


  • Bachelor's degree in chemistry or Material Science
  • 20+ years of experience in the petrochemicals sector or related value chain
  • Experience in Project management and data analytics
  • Financial, marketing tools and strategy development knowledge 
  • Familiar with the polyolefins market (applications, competitive offerings, competition profile, market trends …)
  • Demonstrated customer interface experience

Preferred Qualifications


  • Master's or PhD in science or engineering desirable
  • Strong technical understanding of polyolefins components and catalyst technologies


Medical, Dental, Vision Insurance
Life Insurance and Disability 
Grace Wellness Program
Flexible Workplace 
Retirement Plans  
401(k) Company Match – Dollar to dollar up to the first 6%
Paid Vacation and Holidays
Parental Leave (salaried only)
Tuition Reimbursement 
Company Donation Match Program

Grace is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Grace via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Grace. No fee will be paid in the event the candidate is hired by Grace as a result of the referral or through other means.

Nearest Major Market: Baltimore