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Director, S&OP Global Process Owner

Date: Nov 14, 2022

Location: Columbia, MD, US, 21044

Company: W. R. Grace & Co.

Requisition ID: 21148 

Built on talent, technology, and trust, Grace is a leading global supplier of catalysts and engineered materials. The company’s two industry-leading business segments—Catalysts Technologies and Materials Technologies—provide innovative products, technologies, and services that enhance the products and processes of our customers around the world. Grace employs approximately 4,300 people in over 30 countries.

Job Description



We are hiring the Director and Global Process and Systems Owner of Sales and Operations Center of Excellence. The role reports to the  Sr. Director Business Process and Supply Chain Center of Excellence and will be located out of our corporate headquarters in Columbia, MD with a hybrid schedule Mondays, Wednesdays, Thursdays in-office, and Tuesdays and Fridays flexible.


Grace is embarking on a global improvement transformation. This role will design, execute, and implement controls, systems, standards, and policies for the governance of the enterprise-wide Sales and Operations organization, primarily focused on attaining and sustaining best-in-class performance and value. Once standards are established, this role will work across the enterprise to effectively maintain compliance. This work will require collaboration with operations and functional support to gain alignment on the overall strategic shift. Strong experience and knowledge of S&OP processes, ERP, customer service, logistics, warehousing, supply chain systems, and master data governance is critical. 



Process Governance:

  • Form a companywide strategic roadmap to improve S&OP maturity.
  • Align strategic roadmap with key stakeholders across functions, hierarchy and different parts of the business.


Process Design:

  • Manage projects to implement improvements to the process.
  • Document the current process description in the S&OP playbook and update when needed.
  • Assess the current process maturity collaboration with S&OP coordinators across different business units and geographies.
  • Align changes to the process as impacted by other changes (e.g., organizational changes in commercial or finance, company structure, M&A, etc.).


Team Creation:

  • Support the hiring, training, and onboarding of new S&OP directors and managers on overall process.
  • Define the competency model and assessment for S&OP leader and supply planner roles.


Technology enablement:

  • Enable process design through technology and analytics.
  • Manage technology upgrades.


Measurement and continuous improvement:

  • Define key metrics of S&OP and description of each metric.
  • Tracks benefits and improvement into the business.
  •  Channels continuous improvement ideas across the COE and selects suitable ones to turn into projects.

Required Qualifications



  • Bachelor’s degree
  • 10 - 15 years of experience in end-to-end supply chain with a primary focus in S&OP, demand and/or supply planning.
  • Knowledge of TMS system functionality and capabilities
  • Experience building and implementing new technology, best practices, framework
  • Ability to travel requirement up to 25% including international travel.

Preferred Qualifications


  • Master’s degree or MBA 
  • Understanding of the Specialty Chemical industry


Medical, Dental, Vision Insurance
Life Insurance and Disability 
Grace Wellness Program
Flexible Workplace 
Retirement Plans  
401(k) Company Match – Dollar to dollar up to the first 6%
Paid Vacation and Holidays
Parental Leave (salaried only)
Tuition Reimbursement 
Company Donation Match Program

Grace is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Grace via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Grace. No fee will be paid in the event the candidate is hired by Grace as a result of the referral or through other means.

Nearest Major Market: Baltimore