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Business Quality Manager ART

Date: Apr 7, 2021

Location: Columbia, MD, US, 21044

Company: W. R. Grace & Co.


Requisition ID: 18700

Built on talent, technology, and trust, Grace is a leading global supplier of catalysts and engineered materials. The company’s two industry-leading business segments—Catalysts Technologies and Materials Technologies—provide innovative products, technologies, and services that enhance the products and processes of our customers around the world. Grace employs approximately 3,900 people in over 30 countries.


Job Description

The Business Quality Manager (BQM) - ART, has responsibility for the development, implementation, measurement, maintenance and continuous improvement of the Quality Management System.  Major areas of emphasis include product & process quality and compliance to applicable regulatory requirements, customer interface, new product commercialization, management of change, supplier quality and productivity.

The BQM will focus their efforts on the ART Business Unit, but will also interface with the other Quality Managers throughout Grace to leverage improvements and best practices.

This position works closely with all site quality managers, operations, tollers and the various business functions (sales, marketing, R&D, productivity & GM) to drive quality advancements in concert with the business strategy.  This position requires strong leadership and communication skills as well as a solid understanding of the quality processes and manufacturing operations.

The Business Quality Manager will report to the Vice President – Process Technology, Engineering and Quality and matrix to the Integrated Supply Chain Leader for the ART Business Unit.

Major responsibilities include:

  • Driving quality improvement efforts for the ART Business Unit:
    • Establish and implement performance metrics (process capability, first pass quality, COPQ, etc.) for monitoring and measuring performance of Grace manufacturing processes.
    • Champion and drive a portfolio of product and process quality improvement efforts across the supply network to increase productivity and provide a platform of competitiveness.
    • Partner with Process Technology and plant operations to prioritize process quality improvement opportunities and facilitate robust Root Cause Corrective Actions (RCCA) for both product quality escapes and first pass quality (FPQ) improvement
    • Working and coaching the respective site quality managers while ensuring quality compliance and continuous improvements in Quality Control & Quality Assurance, including lab measurement capability
    • Partner with commercial team and customers to define opportunities to  enhance the overall customer experience for both product quality and fulfillment

Required Skills

  • Proven track record of leading efforts to deliver sustainable improvements to manufacturing process and product quality
  • Process improvement focus with the ability to manage and deliver results across a portfolio of projects
  • Strong leadership and communication skills, able to influence the organization from the shop floor to the senior leaders.
  • Must be able to build relationships with various functional and business leaders in order to drive change in their areas.
  • Self motivated, ability to make independent and informed decisions
  • Solid knowledge of continuous improvement and Lean Six Sigma methodologies (DMAIC, DFSS, Lean).
  • Ability to travel 10-20%

Required Experience

  • 4-year B.S. degree in Engineering or Science
  • 10+ years of relevant industry and operations experience

Preferred Qualifications

  • Certified Black Belt preferred
  • Knowledge of ISO 9001:2015 and ISO trained auditor preferred




Grace is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Grace via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Grace. No fee will be paid in the event the candidate is hired by Grace as a result of the referral or through other means.


EOE Statement:  W. R. Grace & Co. is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other legally protected status.


If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation.

Nearest Major Market: Baltimore