Share this Job

Sr Technical Service Specialist

Date: Nov 24, 2021

Location: Baltimore, MD, US, 21226

Company: W. R. Grace & Co.

Requisition ID: 19777 

Built on talent, technology, and trust, Grace is a leading global supplier of catalysts and engineered materials. The company’s two industry-leading business segments—Catalysts Technologies and Materials Technologies—provide innovative products, technologies, and services that enhance the products and processes of our customers around the world. Grace employs approximately 4,300 people in over 30 countries.

Job Description

The Sr. Tech. Service Specialist supports the Materials Technologies Coatings Application Development Lab (ADL) and handles Technical Customer Service (TCS)/Application Development activities

  • Designs and performs product application testing, interprets experimental data and prepares reports and analyses
  • Defines, initiates and manages application development and technical service tasks in consultation with the Technical Customer Service team
  • Manages/develops application development chemists and technicians
  • Provides technical support to Sales, Marketing, Technical Customer Service and Manufacturing organizations as needed
  • Interfaces directly with customers to provide formulation support and product selection guidance
  • Develops reference formulations to be used for generating value propositions and sales tools
  • Active participation in required local safety program, along with the ability to work safely and maintain a clean and orderly lab environment

Required Skills

  • Strong interpersonal skills and exceptional oral and written communication skills
  • Good project management skills
  • Commitment to maintaining a safe and organized laboratory environment
  • Ability to work with minimal supervision and be self-driven
  • Good manual dexterity and mechanical aptitude
  • Experience using standard IT systems and software such as MS Office
  • Ability to react to rapidly changing job priorities (firefighting)

Required Experience

  • Bachelor’s degree with 5+ yrs of industrial experience OR
  • MS degree with 3+ yrs of industry experience with a strong emphasis on formulation/application development
  • Strong knowledge in coatings technology, raw materials and formulation
  • Experience designing experiments and analyzing results in an independent fashion

#WRGRACE

Grace is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Grace via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Grace. No fee will be paid in the event the candidate is hired by Grace as a result of the referral or through other means.


Nearest Major Market: Baltimore