Share this Job

Operational Technical Lead - AP, MDM

Date: Jul 18, 2019

Location: Alabang, Muntinlupa, 00, PH, 1781

Company: W. R. Grace & Co.

Job Description

The Operations Technical Lead is the subject matter expert driving operational excellence in the areas of Accounts Payable, Master Data Management, Customer Service and Procurement. This position manages and facilitates review of processes, systems, tools, metrics and reporting relevant to the whole Operations Team and be able to recommend (1) process improvement using the lean/six sigma methodology and (2) innovative business solutions that would increase efficiencies in all processes in scope.


Major Responsibilities:


  • Support Operations Manager, including the different operation leads, in setting up govenance strategies to ensure an efficient and highly productive operations team.
  • Manage process, tools and reporting team to ensure up-to-date and optimized use of resources.
  • Set up process excellence support for gorvenance, process reviews, and trainings.
  • Assist and support all operation leads in optimizing daily operations – keeping track of operational issues ad creat an efficient issue management solution.
  • Facilitate business development review with the goal of seeking potential work and/or process migration opportunities, particularly in the master data, sudtomer service (order fulfillment) and procurement work streams.
  • Work with operation leads in all process migration to ensure successful closure of all work transitions.
  • Liaise with the GOC Strategy and Execution Manager to ensure alignment of the Operations Team to all site wide continuous improvement initiatives.


Required Skills and Experience
  • Minimum 5 years relevant experience in source-to-pay, master data management and order fulfillment.
  • Minimum 2 years relevant experience in the fields of Project Management and Operational Excellence.
  • Strong leadership experience in leading cross-functional teams.
  • Strong background in training and mentoring of six sigma/lean concepts at multiple levels and has the ability to effectively present, teach, coach, and mentor.
  • Excellent interpersonal, organizational, communciation and leadership skills.
  • University degree in the area of Engineering, Supply Chain, or Accounting.